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Client Care VA Services

Congratulations on starting your business.  As a business owner, I understand how hard it is to run a business you love and try to find time for the administrative functions as well. The Greer VA Agency understands that your clients ARE your business, so maintaining a strong relationship with your current clients gives room for long-term success.  Not sure what kind of administrative support you need? Think about it: Is your inbox overflowing? Your voicemail box full? While you are giving your clients a professional, trustworthy service to go with your brand, they also need to make sure you are there to answer their questions and follow-up on all correspondence in a timely fashion. Trust me, if clients feel neglected or ignored they may go elsewhere.

That is where I come in, I will partner with you as your Virtual Assistant to manage your client relationship on a day-to-day basis. With my help you will be able to give every client the VIP treatment they deserve while focusing on what you love to do best. Being a “solopreneur” does not mean you have to do this alone.

I love talking with people and am really great at it. Below is a list of client care services I offer to manage client relationships:

  • Online client care (email, chat, social media)
  • Offline client care (inbound/outbound sales, prospect calls, follow up calls, customer service, technical support calls)
  • Potential employee interviews/screenings
  • Booking appointments with clients
  • Following up with clients/customers
  • Calendar Management
  • File Management
  • Transcription
  • Taking down minutes of meetings
  • Participating in discussion forums or message boards

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